Cookie Policy
What are cookies?
iCOVER respects the privacy of visitors to its web portals and platforms (collectively the “Platform”). iCOVER Cookies Policy (the “Cookie Policy”) describes the information that we collect and process by automated means through the use of automated information gathering tools, such as cookies, as well as your rights to control our use of them. The Cookie Policy should be read together with the iCOVER Privacy Policy.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the Platform is loaded on your browser. The cookies help us make the Platform function properly, be more secure, provide better visitor experience, understand how it performs and analyse what works and where it needs improvement.
How do we use cookies?
We use “first-party cookies” which are set by us, and “third-party cookies” set by third parties, for several reasons. Under the E.U. General Data Protection Regulation (“GDPR”), the legal basis for processing necessary cookies is our legitimate interest or the necessity of processing for the performance of a contract (i.e., to deliver the service you requested). For all other categories of cookies (such as Functional, Analytics, and Advertisement cookies), we rely on your prior informed consent, which you provide through our cookie banner. First-party cookies are mostly necessary for the Platform to function properly. Third party cookies are mainly for understanding how the Platform performs, keeping our services secure, providing advertisements that are relevant to you, improving your experience and helping speed up your future interactions with the Platform.
In jurisdictions such as California, Colorado, Connecticut, Virginia, and Utah, some third-party cookies are considered as personal data under applicable privacy laws, which may give users additional rights, including opt-out rights.
If you have any questions about our use of cookies or other technologies, please email iCOVER’s Data Protection Officer at: privacy@icover-services.com
Types of cookies we use?
Necessary
| Cookie | Duration | Description |
|---|---|---|
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| zc_consent | 1 year | Zoho sets this cookie to determine whether the user has accepted the cookie consent box. |
| JSESSIONID | session | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. |
| PHPSESSID | session | This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed. |
| 383aeadb58 | session | Zoho SalesIQ sets this cookie and uses it to register investors. |
| rc::a | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
Functional
| Cookie | Duration | Description |
|---|---|---|
| ac09458e72 | session | |
| zc_loc | session | Zoho marketing Automation sets this cookie to store language preferences, potentially to serve up content in the stored language. |
| _zcsr_tmp | session | Zoho sets this cookie for the login function on the website. |
Analytics
| Cookie | Duration | Description |
|---|---|---|
| zc_tp | 1 year | |
| zc_cu | 1 year | Zoho marketing Automation cookie is used to collect information on user preferences and/or interaction with web-campaign content. This is used on CRM-campaign-platform for promoting events or products. |
| zc_cu_exp | 1 year | Zoho marketing Automation cookie is used to collect information on user preferences and/or interaction with web-campaign content. This is used on CRM-campaign-platform for promoting events or products. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
Advertisement
| Cookie | Duration | Description |
|---|---|---|
| zc_show | 1 year | Zoho sets this cookie to collect data on visitors’ preferences and behaviour on the website and the information is used to make content and advertisements more relevant to the specific visitor. |
| ZCAMPAIGN_CSRF_TOKEN | session | Zoho Maillist Manage sets this cookie to distinguish humans from robots and to generate reliable usage reports for the website. |
| fd6b13af5c | session | Facebook sets this cookie to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. |
Manage Cookies Preferences
Cookies that are not Necessary for the Platform to work (“non-essential cookies”) are only set if you have given consent. Under the GDPR, consent for non-essential cookies must be freely given, specific, informed, and unambiguous. This means that you must take a clear affirmative action, such as clicking the “Accept All” button, after having been provided with clear information about what types of cookies are being used and for what purposes. We also offer a “Reject All” button and a “Customize” option to allow you to refuse non-essential cookies or adjust your preferences.
You can also change your cookie preferences any time by clicking on the above “Cookie settings” button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Your rights under U.S. State Consumer Privacy Laws
Residents of certain U.S. states, including (non-exhaustively) California, Colorado, Connecticut, Virginia, Texas, and Oregon, may have additional rights regarding how their personal information is collected and processed through cookies and similar technologies. These rights may include the right to access, correct, or delete personal information; the right to limit the use of sensitive personal information; and the right to opt out of the sale or sharing of personal information. Some U.S. state privacy laws also grant the right to opt out of targeted advertising, which involves using data from activity across unaffiliated websites to deliver personalised ads.
Under these laws, “sale” and “sharing” are broadly defined and may include disclosing personal information to third parties like advertising or analytics providers in exchange for services or other benefits. We may use third-party tools that fall within these definitions.
In some states, consumers may also opt out of profiling in furtherance of decisions that produce legal or similarly significant effects, such as those related to credit, employment, housing, etc. iCOVER does not engage in profiling that produces such effects.
You may exercise your opt-out rights by using the “Do Not Sell or Share My Personal Information” link in the footer of our website or by adjusting your preferences in the cookie settings banner.
Global Privacy Control (GPC)
We recognise and respond to Global Privacy Control (“GPC”) signals. If your browser or browser extension sends a GPC signal, we treat this as a valid request to opt out of the sale or sharing of your personal data as defined under U.S. state privacy laws.
Do Not Sell or Share My Personal Information
We do not sell personal information for monetary gain. However, certain data collected via cookies may be disclosed to third parties (such as Facebook and Zoho) for advertising and analytics purposes, which may be considered a “sale” or “sharing” under applicable U.S. state privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act. In particular, sharing data for purposes of cross-context behavioural advertising, such as delivering personalised ads based on your activity across different websites, may qualify as “sharing” under California law and as targeted advertising under other state laws.
You may exercise your right to opt out of such sale or sharing by clicking the “Do Not Sell or Share My Personal Information” link in our website footer or by adjusting your cookie preferences through our cookie settings banner.
Effective Date of this Policy: 25th of May 2018, Last updated on 31st of July 2025