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Social Media Search

See Beyond the Résumé

Gain deep insights into online behavior to support ethical hiring and risk decisions.

Social Media Search involves a comprehensive review of an individual’s social media activity to identify and highlight any content they have posted, reshared, commented on, or liked across Facebook, Instagram, X, and LinkedIn. The search focuses on uncovering any material that may indicate potential risks to a partner or employer, with findings categorized into six predefined categories of misconduct.

In today’s digital age, social media has become an integral part of our lives.  It’s where we connect, share our thoughts and experiences and build our online identity. This means it can also reveal a lot about an individual’s character, judgement and potential risk factors.  This is why more and more employers are turning to social media screening as part of the pre employment background check process. 

Our social media search uncovers a wide range of potential red flags—from hate speech, harassment, or extremist opinions, to evidence of substance abuse or illegal behavior.  This is driven by API- Frist Integrated solutions and targeted coverage.  Once an order is submitted, our system automatically activates the search process utilizing strategic partnerships with top providers to access billons of social profiles. 

Key Features

  • Global Coverage – Worldwide search capability with Over 5 billion social profiles available through premium databases, providing comprehensive identity information beyond surface-level date

  • AI Combined With Human Review – Proprietary technology extracts, categorizes and analyzes information which is done alongside  human review to ensure accuracy and relevancy

  • Full Human Adjudication: We conduct the adjudication process and provide a final report with all necessary findings, including flagged social media posts, source details, url’s, published dates and category of misconduct

  • High Level Confidence Profile Matching – We ensure precise individual identification by automatically scoring social media profiles using an industry leading system, providing an unprecedented probability rating

  • Multilingual Content Analysis – Our advanced technology allows us to analyze social media content in any language proving a complete picture of the individual’s online behaviour and risk factors

Purposes:

  • Company Reputation – prevent brand damage and potential for any public backlash

  • Reduce Workplace Risk Factors – Spotting indications of abuse, threats or dangerous behavior promotes safer working environments

  • Assess Cultural Alignment – Understand clearly if this individual can fit into your company culture

Turn Around Time (TAT):
3 business days

Geographical coverage: Worldwide
SOI Type:
Individuals

Categories: What We Identify, Predefined Risks

Our AI and human review processes analyze social media activity across Facebook, Instagram, LinkedIn, and X (formerly Twitter) to detect the following categories.

Each flagged finding is categorized, timestamped, and supported by documented evidence, ensuring transparency and traceability.

  • Negative Employer Mentions: Defamation, complaints, or reputational risks.
  • Discriminatory Content: Racism, sexism, or hate speech based on protected characteristics.
  • Threats & Violent Material: Incitement, glorification, or encouragement of violence.
  • Controlled Substance-Related Content: Drug references, illicit transactions, or abuse.
  • Sexually Explicit Material: Inappropriate content that violates corporate policies.
  • Illegal or Illicit Activity: Fraud, hacking, piracy, or involvement in restricted goods.

Get Started with our Social Media Search

Click below to request a demo or contact us to learn how we can help with your location accuracy and compliance needs.

Request a Demo

Our Social Media Search is a structured process that helps identify any publicly visible content shared or engaged with by the subject across major social platforms that could pose potential reputational or compliance risks. 

The process includes the following steps:

Iris Transaction

Order placed in Iris platform

Platform Search

We initiate targeted searches across Facebook, Twitter, X and Linked IN

Match Confirmed

Smart algorithms process and match data from diverse sources to resolve any identity-related ambiguities and identify correct profiles

AI Filtering

Advanced AI filtering to extract relevant information to analyze and categorize public available information extracted from the matched social media profiles

Human review and Adjudication

A human layered review process validates the gathered information through expert checks, ensuring data quality and relevance.

Reporting of Flagged Misconduct

Quality assurance closes the loop and generates the final report

Note: This process is designed to detect potential red flags, helping employers and partners make informed decisions.

Report

After a check, whether it results in a “NO NEGATIVE RECORDS FOUND” or “RECORDS FOUND” status, a report is generated with the following key features:

  • Standard Template:
    Reports follow a consistent and user-friendly structure to ensure clarity and ease of understanding.
  • Unique Features:
    Includes clear categorization of findings, actionable insights, and a concise summary of results.
  • Personalization: The report can be white-labeled or customized to match your organization’s branding and specific preferences.

    Integration: Designed to align with your operational needs, the report integrates seamlessly into existing workflows for improved efficiency and usability.

    Preview report visual available on request

    Global Coverage:

    Expanded Country Catalog

    We’re excited to announce the latest countries added to our Social Media Search. Need detailed information about specific countries? Contact us, and we’ll provide all the information you need on demand!

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